User Experience and user involvement early in the process is the best way to ensure the success of your digital product. Mapping the customer journey is a good place to start.
Customer Research is how we make sure your product ends up great!
Your target customer is your most important asset. Let us make sure that your next product becomes a great one – not just to you, but to your customers and end-users.
Customer Research is the absolute cheapest way of making sure that your product addresses actual needs and motivations. For us, it is an integral part of the entire product development process. From initial insight to final testing.
We apply a combination of qualitative and quantitative methods, carefully chosen to meet your business needs. It all comes down to us, giving you the best possible return on investment.
Wire-framingStructure data and information
User ResearchUnderstand the user and domain
UX-workshopGain insight and define project challenges
Interaction DesignTest user-flows via prototyping
Stronger as a teamWe support, evaluate, and brainstorm together
Agile design processClear communication gives the best results
“We use customer journeys, customer involvement, and wireframes to ensure that your development process has a user-centric focus from start.”
USER-FRIENDLY REMOTE CONTROL FOR VELUX
With interviews, observation, and personas, VELUX and Mjølner had the user centre stage in the work for a complete makeover of VELUX’ remote control. The result was a touch-based device with a sleek design and an intuitive user interface. Customers all over the world use the remote control today.
WITH OUR USER EXPERIENCE SERVICE YOU WILL GET:
Customer journeys, service blueprints, wireframes, and other proven methods.
User involvement with interviews, observation, surveys, tests, and evaluation.
Specific end-user requirements that take particular account of the business perspectives of your development work.