IT service agreements
Let us operate and maintain your IT solution
WE KEEP YOUR IT SOLUTIONS SECURE AND RELEVANT
Security. Scalability. Strong collaboration. These are the pillars of our IT service agreements. You can focus on your business while we take responsibility for your IT solution. We create meaningful outsourcing by listening to your business needs.
- Operations. Ongoing administration and monitoring of your IT system to ensure stable and seamless performance.
- Maintenance. We maintain system performance, minimize downtime, and reduce the risk of errors or security issues.
- Continous improvement. Implementation of new features, enhancement of existing functionality, or adaptation to new requirements and business needs.
- Support. Assistance and technical help for system users – including proactive monitoring, troubleshooting, and incident management.
“As your business evolves, your systems need to keep pace. Our experienced application consultants, developers, and Service Delivery Managers ensure that your systems are always running optimally and adapt to your changing needs.
We handle operations, support, and continuous development, allowing you to focus on your business and get the most out of your solutions.”
Christian Mørk Hansen, Senior Manager, IT Operations
Operations and maintenance of the EVU platform
Mjølner collaborated with EVU on the development of a platform for piecework systems. To ensure a solution with high operational reliability, specialists from Mjølner’s Quality Assurance team were involved from the very beginning of the process. Today, Mjølner’s Application Operations team is responsible for the platform’s operations, maintenance, and support.
-
Flexible IT service agreement has freed up to 90% of the operations budget for new development
”Going straight into further development is something we wouldn’t have dared to dream of a year ago, as you normally wouldn’t challenge such a young product. With Mjølner’s stable solution, we feel confident doing so”
JESPER RØNNOW SIMONSEN, DIRECTOR AT EVU


-
Title
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
IT IS NOT STATIC. NEITHER ARE OUR SERVICE AGREEMENTS
With us, you pay based on consumption. You can start small and scale as needed, and we always offer agreements that are tailored to your specific situation.
Running a well-functioning business requires IT with minimal downtime and high security. We take care of that, so you can focus confidently on what you do best.
We can help you with:
- Resource optimisation
We help you make more efficient use of your IT resources. - Growth through expertise
Our specialists advise you on flexible cloud solutions that give you a competitive edge. - Meeting security standards
Regular security audits help ensure compliance with security requirements.
We ensure reliable operations – and continuous progress
Operations and progress go hand in hand – at least when we take responsibility for your solutions. We maintain and modernise your setup in line with technological developments and new regulatory requirements, helping you eliminate technical debt from the bottom line.
You are assigned a dedicated Service Delivery Manager (SDM) as your main point of contact at Mjølner. Together, we create a plan that ensures ongoing innovation and optimisation, so your solution continues to deliver value tomorrow.
Entrusting your applications to others is a matter of trust – and one we do not take lightly. That is why we confidently say that we care for your IT solution as if it were our own.
Shall we operate and develop your IT solution?

