USER EXPERIENCE
All digital products have end-users. Never forget them!
Success with your digital product
User Experience and user involvement early in the process is the best way to ensure the success of your digital product. Mapping the customer journey is a good place to start.
Customer Research is how we make sure your product ends up great!
Your target customer is your most important asset. Let us make sure that your next product becomes a great one – not just to you, but to your customers and end-users.
The best possible starting point
Customer Research is the absolute cheapest way of making sure that your product addresses actual needs and motivations. For us, it is an integral part of the entire product development process. From initial insight to final testing.
We apply a combination of qualitative and quantitative methods, carefully chosen to meet your business needs. It all comes down to us, giving you the best possible return on investment.
The processes
Structures data and information
Understand the user and the domain
UX-workshop
Get insight and define the projects challenges
Test user-flows via manufacturing of prototypes
Stronger as a team
We help evaluate and brainstorm together
Clear communication gives the best results
“We use customer journeys, customer involvement, and wireframes to ensure that your development process has a user-centric focus from start.”
AGNETE HORUP, Senior User Experience Consultant, Mjølner Informatics
User-friendly remote for VELUX windows
With interviews, observation and personas, VELUX and Mjølner put the user at the center of a complete makeover of VELUX’s remote control for their skylights. The result was a touch-based device in a beautiful design and with an intuitive user interface. The remote control is used today by VELUX customers all over the world.
WITH OUR USER EXPERIENCE SERVICE YOU GET:
Customer Journeys, Service Blueprints, Wireframes and other thoroughly tested methods.
User involvement with interviews, observation, surveys, test and evaluation.
Specific end-user requirements that take particular account of the business perspectives of your development work.