Akkord+

The New System to Strengthen the Digitalization of the Electricity Industry

Akkord+ is a digital platform which was developed in collaboration with EVU, TEKNIQ and The Danish Union of Electricians in an effort to make it easier for electricians and their businesses to benefit from the piecework agreements.

Because the system was developed with a ‘mobile first’ approach, it can be used from all relevant devices – whether you have your mobile phone with you at a construction site or are at a computer at the office. An intuitive user interface makes Akkord+ easy to use for registering work, quickly provides an overview of a project status, and enables ongoing adjustments to salary rates.

Branche:

Manufacturing

Vi leverede:

End-to-end projekter

Teknologi:

Interface design, User experience

A Simple Concept with a Complex Nature

Being on piecework is a well-known concept; it is a salary system that allows you to earn more if you work faster. It is popular among electricians, because it creates fairness in the salary, heightens a feeling of co-responsibility for a project, and even allows for greater flexibility in the everyday life. Unfortunately, managing the piecework is also a complex matter. The piece rate is often based on so-called ‘objectively assessed time frames’; centrally assessed assembly times for every piece of material. But there are more than 800,000 different pieces of material and possible supplementary benefits for each task, and all of it must be registered properly.

Need for Innovation

A construction project often faces changes, which may affect the piecework. Extra tasks may be added, or the management may decide to switch to a new type of materials such as a type of wiring or light switches with different assembly times. The old piecework system could not handle this kind of changes, so the need arose for a new, more flexible system. That is why EVU, TEKNIQ Arbejdsgiverne and The Danish Union of Electricians approached Mjølner to develop Akkord+.

“Mjølner has been a professional partner who has managed to gather all the threads in a complex project involving many different stakeholders.”

Jesper Rønnow Simonsen, Business Manager at EVU

The goal with Akkord+ was that it should be able to handle the many pieces of material, the potential changes during a construction project, and the need for a continuous overview of the work process. Finally, it had to run on all platforms. It was particularly challenging to create a solution you can easily build integrations for, and which has a user friendly and intuitive user interface. This is where Mjølner’s vast experience with UX becomes a factor.

“Mjølner has had a clear focus on easy use, and the result is an intuitive solution with tailor-made functions and an improved user experience.”

– Kim Nielsen, Chief Consultant at EVU

Secure project management and high professionalism

Various skill sets were in play to create the best product possible. To ensure a product with high operational reliability, the specialists from Mjølner’s Quality Assurance have been part of the process from the beginning, and Mjølner’s Application Operation team is in charge of operation, maintenance and support. The many differing focus points have required a strong project management to keep the process on track.

Akkord+ went live in January 2024. The system can be used on mobile, tablet, and PC, representing a significant upgrade in digitalization for the electrical industry.

”Careful planning and management has been crucial to the success of the project – it this is another area in which Mjølner has delivered.”

Kim Nielsen, Cheif Consultant at EVU

A flexible IT service agreement ensures operations and frees up funds for development

Mjølner’s operational setup has proven to be highly robust, with 100% compliance with the agreed Service Level Agreement (SLA). At the same time, the IT service agreement is designed with built-in flexibility, maximizing value for the customer. In practical terms, savings on support and issue management have made room for further development.

Twelve months after launch, no errors have been reported that required urgent system changes. This stability has freed up to 90% of the allocated budget for new development and strategic innovation, enabling even greater value creation by enriching data from the solution.

“A year ago, we wouldn’t have dared to dream of jumping straight to further development, as one would typically be cautious with such a young product. But with Mjølner’s stable solution, we confidently move forward.”

– Jesper Rønnow Simonsen, CEO at EVU

The project placed a strong emphasis on Quality Assurance, and Mjølner has built a stable solution from the very first line of code. The high product quality has directly resulted in a system that runs seamlessly post-launch – allowing the focus to now shift towards further modernization and digitalization of key business processes across construction sites nationwide.

“Mjølner delivers at a platinum level. They have done so from the very first sketches to where we now stand with a strong product in stable operation.”

Arne Kirkeby-Thomsen, Chief Consultant at EVU

THE CLIENT

EVU is the Educational Secretariat for electricians and plumbers, and they ensure quality of educations and continuing education. EVU collaborates with businesses, schools, and education committees to brand the educations within the industries.

TEKNIQ is the fourth largest employer organization in Denmark, representing approximately 41,000 businesses within electricity, plumbing and metal working. They are in charge of negotiations of salary and work agreements and offer counselling on e.g. staff, education, and legal matters.

The Danish Union of Electricians is a union for everybody working in electrical engineering. They have 28,000 members working under more than 70 different agreements. The union works on improving working conditions, developing educations, and ensuring training leading to qualifications in green transformation.